Can you imagine this is happening in INDIA?
The Government of India has started an online grievance forum at http://www.pgportal.gov.in/ This tool can be used to highlight the problems faced while dealing with Government officials and departments.
The various government departments falling under this provision are:
1) Railways
2) Posts
3) Telecom (incl. BSNL & MTNL)
4) Urban Development Authorities
5) Petroleum & Natural Gas
6) Civil Aviation (Air India, Airports Authority of India, etc)
7) Shipping, Road Transport & Highways
8) Tourism
9) Public Sector Banks like SBI
2) Posts
3) Telecom (incl. BSNL & MTNL)
4) Urban Development Authorities
5) Petroleum & Natural Gas
6) Civil Aviation (Air India, Airports Authority of India, etc)
7) Shipping, Road Transport & Highways
8) Tourism
9) Public Sector Banks like SBI
10) Public Sector Insurance Companies like LIC, GIC
11) National Saving Scheme of Ministry of Finance
12) Employees' Provident Fund Organization
13) Regional Passport Authorities
14) Central Government Health Scheme
15) Central Board of Secondary Education
16) Kendriya Vidyalaya Sangathan
17) National Institute of Open Schooling
18) Navodaya Vidyalaya Samiti
19) Central Universities
20) ESI Hospitals and Dispensaries.
12) Employees' Provident Fund Organization
13) Regional Passport Authorities
14) Central Government Health Scheme
15) Central Board of Secondary Education
16) Kendriya Vidyalaya Sangathan
17) National Institute of Open Schooling
18) Navodaya Vidyalaya Samiti
19) Central Universities
20) ESI Hospitals and Dispensaries.
Many of us say that these things don't work in India. Couple of months back, the Faridabad Municipal Corporation laid new roads in his area and the residents were very happy about it. But 2 weeks later, BSNL dug up the newly laid roads to install new cables which annoyed all the residents. A resident used the above listed grievance forum to highlight his concern. To his surprise, BSNL and Municipal Corporation of Faridabad were served a show cause notice and the guy received a copy of the notice in one week.
Government has asked the MC and BSNL about the goof up as it's clear that both the government departments were not in sync at all. So use this grievance forum and educate others who don't know about this facility. This way we can at least raise our concerns instead of just talking about the bad system in India. It will be great if this 'system' improves even by a small percentage. Lets start using it..
Its all for our country... For us. :-)
