Wednesday, June 10, 2009

Online Grievance forum by Govt.

Can you imagine this is happening in INDIA?

The Government of India has started an online grievance forum at This tool can be used to highlight the problems faced while dealing with Government officials and departments.

The various government departments falling under this provision are:

Many of us say that these things don't work in India. Couple of months back, the Faridabad Municipal Corporation laid new roads in his area and the residents were very happy about it. But 2 weeks later, BSNL dug up the newly laid roads to install new cables which annoyed all the residents. A resident used the above listed grievance forum to highlight his concern. To his surprise, BSNL and Municipal Corporation of Faridabad were served a show cause notice and the guy received a copy of the notice in one week.

Government has asked the MC and BSNL about the goof up as it's clear that both the government departments were not in sync at all. So use this grievance forum and educate others who don't know about this facility. This way we can at least raise our concerns instead of just talking about the bad system in India. It will be great if this 'system' improves even by a small percentage. Lets start using it..
Its all for our country... For us. :-)